Accessibility

We are committed to providing a comfortable and convenient journey for all travelers, including those with disabilities or special needs. Our airport offers inclusive and accessible services to ensure a positive experience for all. 

Accessible parking  

Designated accessible parking spaces are located closest to the terminal. These spaces are clearly marked with the accessible parking sign and wheelchair symbol. 

You must display a valid accessible parking permit in your vehicle when using a designated accessible parking space. Parking in a designated accessible parking space without a permit could result in a $300 fine plus possible towing charges.

Accessible restrooms  

Universal and barrier-free accessible restrooms are available throughout the terminal.

Accessible signage and wayfinding

To help travelers get around the terminal, we use several different accessible wayfinding features, such as:

  • High contrast, glare-free directional signage
  • Accessible washroom signage with braille
  • Special tile patterns and textured flooring

Airport wheelchairs

Wheelchairs for public use are available at our check-in counters. Passengers using a wheelchair who would like assistance with boarding or other travel needs should contact their airline in advance to arrange for this service. 

Service animals  

We welcome service animals in accordance with the "Use of service animals" regulation under the Accessibility for Ontarians with Disabilities Act (AODA).

Please contact your airline for flying arrangements when traveling with a service animal.

As per the AODA O. Reg. 165/16, s. 16., an animal is a service animal for a person with a disability if:

  1. the animal can be readily identified as one that is being used by the person for reasons relating to the person’s disability, as a result of visual indicators such as the vest or harness worn by the animal; or

  2. the person provides documentation from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability:
    1. A member of the College of Audiologists and Speech-Language Pathologists of Ontario.
    2. A member of the College of Chiropractors of Ontario.
    3. A member of the College of Nurses of Ontario.
    4. A member of the College of Occupational Therapists of Ontario.
    5. A member of the College of Optometrists of Ontario.
    6. A member of the College of Physicians and Surgeons of Ontario.
    7. A member of the College of Physiotherapists of Ontario.
    8. A member of the College of Psychologists of Ontario.
    9. A member of the College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario.

A person with a disability may enter the terminal with their service animal and keep the animal with them, unless the animal is otherwise excluded by law from the premises (O. Reg. 165/16, s. 16).

Additional assistance and accommodation requests

Please reach out for additional support, accommodation requests, or with any questions about our accessibility services.

Visit our Contact Us page and find out how to get in touch.

Contact Us

YGK Airport
1114 Len Birchall Way
Kingston, ON K7M 4M1
Canada
Contact Us
Phone: 613-389-6404

The City of Kingston acknowledges that we are on the traditional homeland of the Anishinaabe, Haudenosaunee and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.

Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.

Learn more about the City's reconciliation initiatives.