Utilities Kingston marks 25 years of integrated service excellence
Utilities Kingston is celebrating 25 years of delivering safe, reliable and innovative utility services to the community. Since 2000, the organization has provided electricity, water, wastewater, natural gas and fibre through a multi-utility model that remains unique in Ontario.
This integrated approach has made Kingston’s utilities more efficient and resilient, while supporting the city’s growth and quality of life. It reflects a bold decision by the City 25 years ago, during a period of major change when new provincial rules required municipalities to restructure their utilities. While many communities chose to separate their services, Kingston kept them connected, ensuring decisions would continue to be made locally and in the best interests of the community.
“Today we mark 25 years of Utilities Kingston and the City’s decision to build an integrated multi-utility model,” says David Fell, Utilities Kingston President and CEO. “By putting local priorities first, we have delivered dependable services while building strong partnerships with our community. This milestone is a tribute to the trust of residents, the vision of City leaders, and the dedication of employees who work every day to provide the services people rely on.”
Over the past quarter century, Utilities Kingston has modernized critical infrastructure to keep services reliable, expanded its fibre network to strengthen Kingston’s digital backbone, and advanced award-winning programs in conservation, safety and innovation. Local decision-making and community priorities remain at the centre of its work, and these achievements provide a strong foundation for the future.
“Reaching our 25th anniversary is about more than looking back. It’s also about preparing for what comes next,” adds Fell. “This milestone reflects the commitment of our employees and the strength of our partnerships, and it sets the path forward as we continue to serve Kingston with innovation and care.”
Looking forward, Utilities Kingston remains committed to advancing its multi-utility model to meet the evolving needs of customers, support climate leadership and strengthen community well-being. The 25th anniversary is both a celebration of the past and a promise for the future, rooted in safety, integrity, innovation and reliability.
Media contact: For more information contact 613-546-4291, ext. 2300.
About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas, electricity, and telecommunications services in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services. You can count on us!
Connect with Utilities Kingston – all your utility needs under one roof.
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Contact Us
City of Kingston
City Hall
216 Ontario Street
Kingston, ON K7L 2Z3
Canada
contactus@cityofkingston.ca
Phone: 613-546-0000
The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.
Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.
Learn more about the City's reconciliation initiatives.
