Updates to Kingston Transit fares, service and amenities coming April 2025

This spring, Kingston Transit will introduce several fare increases and new amenities for customers. The updated list of fares and passes, effective April 1, is available to preview on KingstonTransit.ca. 

Transit fare changes were presented to City Council as part of the Fares and Charges Bylaw for the 2025 Fiscal Year and approved at its meeting on Dec. 6, 2024. Kingston Transit has not increased fares since 2020 to encourage more individuals to ride transit in the years following the COVID-19 pandemic. 

Save with multi-trip and monthly passes 

Kingston Transit provides several fare products that support customers by creating increased value, including the multi-ride, weekly and monthly passes. The value fare offerings can provide up to 50 per cent savings per trip (e.g., the cost of 35 trips per month using a monthly Transpass vs. cash fare). 

Select fares and passes – no changes 

The prices of several fares and passes remain unchanged: 

• Affordable Transit Pass for Municipal Fee Assistance Program recipients.
• Canadian National Institute for the Blind (CNIB) cardholder single cash fare and annual pass.  
• Children ages 14 and under continue to ride for free.
• High school students, grades 9 to 12, continue to ride for free with the use of their High School Pass. 

Your transfer is getting you further 

New transfer rules mean you get more value from your single fare. Transfers will now allow up to 90 minutes of unlimited travel, in any direction. This means that customers can run errands and return home on a single fare, a savings of up to $3 when paying cash. 

Your transfer is automatically loaded when using a multi-ride reloadable or disposable pass. If using cash, request your transfer from your transit operator at time of payment.

New services and amenities 

New services and amenities are being added to ensure frequent, reliable and accessible service: 

• Expanded transit service: Service increased by 10 per cent in 2024, with additional updates planned for May and September 2025.
• Improving the customer experience  
  • Expanded transit customer call centre hours this spring  
  • Updated on-board next stop displays to keep you updated on arrival times for upcoming stops and future service alerts. 
• Improving customer amenities
  • More transit stations on high-traffic routes for increased comfort while waiting to board:
    • Bayridge Drive and Taylor Kidd Boulevard
    • Bayridge Drive and Hudson Drive
    • Bayridge Drive and Conservatory Drive
    • Bath Road and Queen Mary Road 

Customers can preview the updated fares and passes at www.KingstonTransit.ca. If you have rides remaining on your multi-ride card, they remain valid after April 1; you will only be charged the updated fare when you reload your card. 

Questions or feedback can be directed to the City's Customer Experience team from Monday to Friday, 8 a.m. to 5 p.m. at 613-546-0000 or ContactUs@CityofKingston.ca. 

Stay connected

Stay connected to Kingston Transit through the Transit App. Transit is available for both Android and iPhone users. It’s a superpowered way to plan your transit trips, check availability and track your ride in real time. It also offers connected trip planning to help you get to your route whether walking or by bike. As a bonus, it comes with bike trip planning features to help you navigate the safest route on two wheels.  

Subscribe to email notices about transit service at www.CityofKingston.ca/subscribe and click Transit News and Service Alerts.