Social media guidelines
We monitor social media Monday to Friday, from 8:30 a.m. to 4:30 p.m. If you have a time-sensitive question or inquiry about municipal services, please Contact Us.
We are committed to operating social media effectively to communicate and engage residents, employees and other community members. The following guidelines govern how we communicate and engage online.
We reserve the right to remove any content, or not respond to communications considered inappropriate, as follows:
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- Profane language or content.
- Content that promotes, fosters or perpetuates discrimination on the basis of race creed, colour, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation.
- Inappropriate sexual content or links to such content.
- Conduct or encouragement of illegal activity
- Information that may tend to compromise the safety or security of the public, public systems or employees of the City.
- Personal information or personal health information of others.
- Content that violates legal ownership interests of any other party.
- Express political views.
- Inaccurate or misleading information.
- Commercial endorsements or solicitation.
- Violate the terms bylaws, policies or procedures of the City of Kingston.
- Materials that are owned/copyrighted by the City of Kingston, including but not limited to images, screen shots, video, and any other information unless approved by the Communications and Public Engagement Division of the City of Kingston.
